Feedback gets a face-lift: Platform offers tools to better surveys
Most feedbacks or surveys are deemed boring, & result in customers backing out. ‘Feedier’ claims to revamp the otherwise tedious procedure by engaging customers in an interactive manner. The built-in reward system offers customers coupons so as to boost future purchases. The feedback tool based in France aims at high customer engagement rates & providing businesses with actionable insights. The platform offers to replace “ugly” forms with eye-catching animated designs that include gamification. For creating instant survey templates, it offers predefined customizable templates or their creation bot that can be set up easily.
