This tool helps companies & brands attend to communications needs with their Website visitors so that they can talk to leads & customers ’their way – anywhere, anytime, on any device’.
In this way, Site visitors are able to use their preferred communication channel & keep the conversation alive & moving between channels & devices. So you can start a conversation through chat, & then move to voice or Skype or several other supported channels. All of those channels are integrated in 1 place so that businesses won’t lose conversations.
As Sari Roth, 1 of bontact’s co-founders remarked elsewhere, the company’s founders realized that the number of communications channels people were using was increasing & becoming more diverse, so the Israel-based startup was founded to put together a solution to bring them all together in 1 package. Their idea was to allow Websites to easily manage conversations with users the same way that you might communicate with friends throughout the day via chat, email, Skype, WhatsApp, SMS, etc, & to make the transition from one to the other appear smooth & seamless.
Bontact claims that their solution increases conversion rates on Websites using their solution by over 25%, claiming that you won’t miss any conversions because visitors to your Site won’t be able to contact you the way they like.
It comes with a full-featured dashboard that lets you manage user conversations, visualize their contact history, manage chat agents & change the language & appearance of your chat agents. In fact, bontact comes with plugins & integrates with a number of leading CMS & e-commerce platforms like WordPress, Wix, Drupal, Magento, Squarespace, Weebly, Shopify, to name a few.
Your visitors can download the free mobile app to keep in touch while on the go.
Click here to download bontact on your iOS device.
Click here to download bontact on your Android device.
– This post is merely a startup profile based on publicly available information & not a review. –
Image Credit: bontact
