Seattle, May 12, 2020: Amazon Web Services (AWS), an Amazon.com company announced the general availability of Amazon Kendra, claimed to be a highly accurate & easy to use enterprise search service powered by machine learning (MML).
According to a press release by AWS, with just a few clicks, Amazon Kendra uses ML to enable organizations to index all of their internal data sources, make that data searchable, & allow users to get precise answers to natural language queries.
When users ask a question, Amazon Kendra uses finely tuned ML algorithms to understand the context & return the most relevant results, whether that be a precise answer or an entire document.
For example, businesses can use Amazon Kendra to search internal documents spread across portals & wikis, research organizations can create a searchable archive of experiments & notes, & contact centers can use Amazon Kendra to find the right answer to customer questions across the complete library of support documentation.
Amazon Kendra requires no machine learning expertise and can be set up completely within the AWS Management Console.
Image credit: AWS
