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Google has brought in a redesigned Google My Business for Android & iOS platforms. It almost turns the app into a social network of sorts.
Whats more, according to Google, now you’ll see your messages with the businesses you connect with via Business Profiles within the Google Maps app. You’ll find these messages in the side menu of both Google Maps for Android & iOS.
Sending messages gives users the opportunity to ask questions without having to make a phone call, which can prove to be beneficial for businesses. On the flip side, businesses that want to accept messages from customers can install the new Google My Business app from Google Play or the App Store to sign up and enable messages. The new Google My Business app makes it even easier for businesses to stay in touch with their customers in real-time and on the go.
