The Internet As A Media And a Medium
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When customers ask a question in the Intercom Messenger, this bot uses machine-learning to recognize the query & deliver the exact answer right there, directly in the conversation.
Partners & developers can go here to build more rich & powerful apps on top of Intercom, to be used by 30,000+ Intercom customers.
Just like chat status notifications, Intercom can detect when users are Online & you or they can start ‘live’ conversations immediately. Also, like IM chats, it shows typing indicators that tell you the other person is typing.