There are currently many 1000s of chat bots making the rounds in popular messaging apps like Facebook Messenger & more are coming on line every day. These bots aid entrepreneurs in the automation of user engagement & help drive sales & provide always-on user support. Botanalytics provides a tool for bot makers & owners to improve human-to-bot communication through bottleneck detection & conversation filtering to help understand user engagement with their bots.
Up until now, analytics tools for bots don’t let you analyze the conversational & engagement aspects of your bots, something that is especially important in the early stages of a bot’s life, while the ‘machine learning flywheel is taking off’. If you’re developing a bot, the sooner you understand when your bot sucks in the conversation, the sooner you’ll be able to tweak it to make it more engaging.
Botanalytics lets you filter your bot’s conversations so as to identify conversation bottleneck points, see which users are retained, which are highly engaged & which are churned. You can then dive deep into a conversation’s steps & identify where your bot tires out, see what drives the best re-engagement times by looking at stats like average conversation steps per user & average conversations per user.
The tool gathers data & measures user retention rates on a day-by-day basis showing short, mid, & long-term graphs that will help you make better informed decisions based on churn & other metrics. In fact, with Botanalytics you get a wide range of graphs available from its dashboard from the data it gathers with its easily integrated Webhook. The aim is to let you dive deep into the communications of your bot with its users so that you can fix the bottleneck points & enhance the bot’s services.
Botanalytics is a San Francisco Bay Area-USA-based startup, led by entrepreneurs Enis Gayretli & İlker Köksal, who have just released the product after an extensive private beta involving hundreds of bots.
- This post is merely a startup profile based on publicly available information & not a review. -
Image Credit: botanalytics
