The promise of having automation, in the form of bots, take care of repetitive tasks & busy work to help you run your business may finally be achievable. WorkonFlow is a solution that lets you easily automate your business processes, like answering the phone, replying to email or to instant messaging. You can even draw up paperwork, motivate your team & work on specific tasks & projects.
WorkonFlow lets you use a single interface to automate communication with customers & with your team. The project Site claims that the collection of bots that ship with the product let you delegate a lot of the busy work involved in running a business so that you can focus on those aspects of the business that matters most.
The app makes use of tried & true workflow & project management concepts, implementing such features as: Scrum & Kanban boards, CRM, PBX & other project management tools. WorkonFlow Project Manager Nash Whaley says that using their approach, business processes become highly organized & directly impact the profitability of a company.
The bots in WorkonFlow connect to specific actions & tasks, like billing, reminding users of deadlines, answering client questions automatically, or assigning help tickets to members of your tech support team. Each bot that comes with the product is heavily focused on a particular critical process. More bots are available in the WorkonFlow Bot Store, & the company plans on soon releasing a platform to allow developers to implement & distribute their own bots.
The product is an efficient & simplified alternative to the traditional way of implementing workflow through a number of different, unconnected apps & systems. It’s typical to use separate apps for email, PBX automation for phone calls, a chat app, an app for handling webpage vists… Workonflow allows for both internal & external communications from a single location & its API lets you create & connect your own in-house developed apps.
Pricing for the basic WorkonFlow platform can be accessed here & the app is available for iOS here & for Android here. It’s free for up to 5 users & costs US $10/month for each subsequent user. Additional bots can be bought from the Bot Store here. Some of these are free, like the Postman bot, that takes care of mailing list handling, the Reminder bot, that will issue reminders when project deadlines are due, or the Zendesk import manager bot, that transfer data from the popular Zendesk customer service & support ticket system.
– This is a startup profile based on publicly available material & not a review –
Image Credit: WorkonFlow
