PHLO (Plivo High Level Objects) by Plivo Inc is a drag-and-drop, high object interface for server-less communication integration platform. The latter claims to offer quick & easy SMS & voice integration for Web developers. It has multiple pre-built notification case systems, which make it easy for developers to include their protocols in applications.
The Website offers several instructional videos to give an insight into using their modules in applications. Further, these demonstrations show how application of PHLO eases the workflow, thereby substantially reducing a developer’s workload.
The makers maintain that an entire call center to handle queries can be set-up with little fuss & that any application will benefit from their quick build systems.
It features several types of notification flow, these include:
- SMS’s sent in reaction to application demand triggers
- SMS surveys delivered on app request
- Voice notifications
- Voice alerts
- Call forwarding
- Pinless & pin requisite conference call set up
- Phone system IVR
A number of method-flow videos on site contribute to understanding how PHLO works & when a developer should use any specific protocol.
Communication As A Tool
Every developer knows that communication tools within an app are vital in order to connect with users & clients. However, apps providing email communication are common, while call-enabled apps are not so common. There are a few Websites that have built-in call system.
The platform offers a use-cases page to help understand how such communication systems are created using PHLO, so that Web developers can create it “in minutes”. The tutorials range from building audio notifications using voice calls, to notifying users with regular updates using SMS, to conducting surveys over a voice call, also recording important customer information in your absence, so on & so forth.
PHLO is supported by Plivo’s platform of SDKs which are available for most coding languages like PHP, Node.js, Python, Ruby, Java, Go.
Their APIs are both HTTP & XML based, so developers’ applications can be effectively serviced.
PHLO is entirely free to use & integrate. Moreover, application owners are charged for calls or SMSes sent via the app. Also, bulk discounts are offered for frequent users.
– This is a startup profile based on publicly available material & not a review –
Image Credit: Plivo/PHLO
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