Websites are great for getting a company’s products to a worldwide audience. However, they do lack a certain element that is sometimes crucial to closing deals & turning prospects into customers. A call from a customer care representative could make all the difference. Most Sites, nonetheless, do not support that. ‘CallPage’ provides a solution to that problem.
Website visitors tend to exhibit certain behaviors when they are thinking about purchasing a product. CallPage will analyze these actions & prompt the client to talk with someone from the company using a free callback within 28 seconds.
The callback involves a client putting in their number on the widget provided. Callpage will then call an available agent & have them converse with the client. The result is higher sales, not to mention it offers the opportunity to upsell on other items. What’s more, clients will feel that the service is much more personalized this way.
At the end of the call, the customer will receive a thank you SMS as well as the contacts to a manager if they ever feel the need to talk to them again. Even after a call, CallPage still provides benefits. One of them is the fact that users can view call history & how it relates to every one of their current advertising channels. This helps to get a beat on how their traffic sources are performing enabling users to tweak them for better performance. Also, all calls are recorded allowing managers to listen to them every time they want to.
CallPage integrates with just about any Site out there, & takes less than 10 minutes to set up. That said it is ‘customizable’, allowing people to add photos, change backgrounds & even colors so it doesn’t end up looking out of place. The default widget only allows clients to put in their phone numbers but users can add more fields if they want to collect more information.
Also, it could be downright annoying for an agent to receive client calls while they are having dinner with their family. CallPage will let them set their working hours to cater for that eventuality. The platform claims to be available in over 15 languages & is supported in almost 100 countries worldwide. It also supports mobile devices just as well as it does PCs.
CallPage’s current bases are in San Francisco, USA & Krakow, Poland with 3 of its co-founders sitting in the top positions of the company. These are Ross Knap the CEO, Andrew Tkachiv the CTO, & Sergey Butko, the CMO.
Users who think the platform is worth a try get to use it for 7 days free of charge. Thereafter they can decide whether to purchase the service or not.
Click here to download CallPage on your Android device.
Click here to download CallPage on your iOS device.
– This is a startup profile based on publicly available material & not a review –
Image Credit: CallPage
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