Bank of America is rolling out an AI-driven virtual assistant of its kind in financial services, Erica, to its 25 million mobile clients.
Once this app is deployed, your business will have no customers leaving your website without the right answers, claims the company.
The makers of this product say that zittly is a chatbot “built to listen”. You create a few open-ended questions to encourage the customers to speak. Then zittly asks those questions through a friendly text chat & listens to them.