Extend is a tool that looks to enhance communication by enabling a company’s customers to call its customer care agents directly from within the company’s Website.
‘MonkeyLearn’ uses Machine Learning (ML) to analyze various text whether it’s social media, chats, emails or even support tickets in a bid to produce actionable data.
The new version adds integration with popular platforms like LiveChat & Trello. It has customer satisfaction ratings support as well as the ability to do custom integrations with your app through its powerful API.
ZeroBS CRM comes with a bunch of interesting features that make it a competitive option to other, much costlier solutions.
The makers of this product say that zittly is a chatbot “built to listen”. You create a few open-ended questions to encourage the customers to speak. Then zittly asks those questions through a friendly text chat & listens to them.